Effective Date: June 25, 2025
Website: shop.oakscroft.org
Brand Owner: Oakscroft Home Appliances
By using this website, placing an order, or participating in any promotions, you agree to the following terms and conditions:
1. General Information
Oakscroft Home Appliances operates the online store shop.oakscroft.org, offering genuine home appliances to customers across India. All content, logos, and images on this site are the property of Oakscroft and may not be reused or redistributed without written permission.
2. Products and Purchases
We currently sell only home appliances. All products are sold based on the details listed on the product page. Customers are expected to read the full description and specifications before purchase.
- Orders can be placed without creating an account.
- We do not offer Cash on Delivery (COD).
- Payment must be completed online through supported methods (e.g., Razorpay).
3. Order Modifications & Cancellations
Customers may cancel or modify their order only before the item is shipped. Once shipped, changes or cancellations will not be accepted. If you need assistance, please contact us immediately at:
📧 oakscrofthome@gmail.com
📞 8891990844 / 8891990811 (WhatsApp Support)
4. Returns & Refunds
Please refer to our Return & Refund Policy for eligibility, process, and refund details.
⚠️ Important: Orders that are returned or cancelled will not be eligible for participation in any Lucky Draw promotions.
5. Mega Lucky Draw & Monthly Gold Coin Offers
To reward our customers, Oakscroft runs the following promotional offers:
🏆 Monthly Gold Coin Draw
- Every customer whose single order value is ₹500 or more is automatically entered
- One winner is selected every 28th of the month
- The prize is a certified gold coin
- Winners are announced publicly via social media and at our physical store
🎉 Mega Lucky Draw – 31st December 2025
- All valid orders above ₹500 placed between January 1 and December 30, 2025, qualify
- One grand prize winner will be selected
- Announcement will be made publicly through social media and store event
- The grand prize will be revealed closer to the date
Note:
Returned or cancelled orders will be disqualified from all draw events. Oakscroft’s decision regarding winner selection and disqualification is final and binding.
6. Intellectual Property
All product images, branding, text, and visual content on this website belong exclusively to Oakscroft Home Appliances. Unauthorized copying, reselling, or use without permission is strictly prohibited.
7. Age & Eligibility
This website and its offers are open to all users. No age restrictions apply, but purchases must be made by someone capable of entering into a legal contract under Indian law.
8. Governing Law
All purchases, disputes, and terms are governed by and construed in accordance with the laws of India, with jurisdiction under Kerala courts.
9. Contact
For any questions regarding these terms, you can reach us at:
📧 oakscrofthome@gmail.com
📞 8891990844 / 8891990811