Who we are
Suggested text: Our website address is: https://shop.oakscroft.org.
🛡️ Privacy Policy
Effective Date: June 25, 2025
Website: shop.oakscroft.org
At Oakscroft Home Appliances, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website: shop.oakscroft.org.
1. Who We Are
Oakscroft Home Appliances is an online store based in India, committed to delivering quality home appliances while supporting charitable causes such as free dialysis centers.
2. What Personal Data We Collect
When you interact with our website, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment information (handled securely by Razorpay)
3. How We Collect Your Information
We collect data when you:
- Place an order on our website
- Fill out a contact or inquiry form
- Contact us via WhatsApp or email
- Sign up for updates or offers
4. Why We Collect Your Information
We collect your data to:
- Process and fulfill your orders
- Provide customer support
- Deliver order updates via email or phone
- Comply with applicable legal obligations
5. Cookies and Tracking
We currently do not use cookies or third-party tracking tools such as Google Analytics or Facebook Pixel. If this changes, this policy will be updated.
6. Sharing Your Information
We may share your information only with:
- Delivery partners for shipping orders
- Razorpay (our secure payment gateway) for processing payments
- Government agencies, if required by law
We do not sell or rent your personal information to third parties.
7. Payments
All payments on our site are securely processed through Razorpay. We do not store or have access to your complete payment card details.
8. User Accounts
You do not need to create an account to place an order. All purchases can be completed as a guest user.
9. Data Retention & Security
We retain order-related data as required for accounting, legal, or support reasons. We take reasonable steps to protect your information using secure connections and access controls.
10. Your Rights
You may request access to, correction of, or deletion of your personal data by emailing us at:
11. Geographic Scope
We serve customers only within India. This privacy policy is governed under Indian law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
For any questions about this policy, please reach out to:
Registered Address
No 24/262-10 Nurani Palakkad
Kerala – 678004, India
Phone Support (WhatsApp)